Legal
Terms & Conditions
These terms govern purchases made through the YOPPY online shop operated by Mermer Foods.
PLACEHOLDER — complete before going live. The sections below are a structure to fill in with your final legal wording (ideally reviewed by a lawyer). Last updated: [DATE].
1. Who we are
Mermer Foods, ul. "Tsar Osvoboditel" 99, 9700 Shumen, Bulgaria. Email: info@mermerfoods.com. Phone: +359 54 833 345. [Add company registration number / VAT number.]
2. Products and pricing
YOPPY snacks are sold by the case (1 case = 12 pieces of one flavor) at €11.88 per case (€0.99 per piece). Prices include [state VAT treatment]. We may update prices and the available range at any time.
3. Orders and contract
An order is placed when you complete card payment via our checkout. We confirm acceptance by email. [Describe when the contract is formed and your right to refuse/cancel an order.]
4. Payment
Payments are processed securely by Stripe. We do not store your full card details. [List accepted card types.]
5. Shipping and delivery
We ship across Europe. Shipping is free for orders of 6 cases or more; below that a flat European shipping fee applies, shown at checkout. [Add delivery times, carriers, and any country restrictions.]
6. Right of withdrawal & returns
See our Returns & Refunds policy. [Note the statutory EU 14-day withdrawal right and any food-safety exceptions for opened products.]
7. Liability
[Standard limitation-of-liability wording, consistent with mandatory consumer protections.]
8. Governing law & disputes
These terms are governed by the laws of Bulgaria. [Add ODR platform link and dispute-resolution details as required by EU law.]
9. Contact
Questions about these terms? Email info@mermerfoods.com.